360-degree feedback for CEOs & senior technology leaders
Hello, I’m Richard Hughes-Jones.
I’m an Executive Coach to CEOs and senior technology leaders.
My clients are transitional founders, CEOs and executives in high-growth technology businesses, the investment industry and progressive corporates.
Customised, confidential and highly-professional, I’ve undertaken 360-degree feedback for a wide-range of clients over my decade plus executive coaching career.
I’m based in London and coach internationally. Get in touch if you’d like to explore 360-degree feedback with me. Explore my executive coaching services and testimonials.
Feedback is the lifeblood of change in a complex world. Without a constant diet of data and perspectives from those around them, people are trapped inside their own perspective and the quirks of their own, beautifully human brains. The ability to give and receive feedback, and to organise work and conversations so that feedback is richly available, is a core change capability.
Jennifer Garvey Berger, Simple Habits for Complex Times: Powerful Practices for Leaders
What is 360-Degree Feedback?
360-degree feedback is a comprehensive performance evaluation method that gathers input from a range of sources to provide a well-rounded assessment of a leader’s individual’s skills, competencies, and behaviors in the workplace. Typically with input from leadership team peers, investors and Board members, reportees and employees on the ground, it provides the broadest possible perspective on how you are seen as a leader.
How will feedback make me a better leader?
Real growth happens on the margin, which is why the insights generated from a professional feedback exercise can be so developmental for leaders.
- Increased self-awareness – you’ll gain insights into how others perceive your leadership style and behaviors.
- Targeted development – knowing where you need to develop further, you can create a focused personal development plan, with ongoing support from your coach.
- Enhanced Performance – benefit from improved working dynamics and enhanced performance.
- Stronger team dynamics – encourage a feedback culture across your team and business, from the top down.
I reached out to Richard to help me develop as a leader. He brought a lot of domain knowledge, as well as an independent perspective, which I also gained through a comprehensive 360-degree feedback process he facilitated on my behalf. Richard built rapport and trust quickly, making me feel I could talk about anything and speak my mind. We explored a broad range of leadership issues and I left each session feeling mentally tired!
I recommend Richard as an executive coach to other leaders seeking executive level support on this tough but rewarding journey.
Chief Technology Officer, Fintech, London (£20 million, Series B)
How does the feedback process work?
It takes a brave leader to open themselves up to feedback. Respecting this vulnerability requires an empathetic and supportive coach, working on your behalf. Here’s the aproach I take:
- Customized assessment – I’ll work with you, and People & Talent leads, to understand the context for the feedback exercise and ensure alignment with your own and your organization’s objectives.
- Tailored questions – a great deal of insight can be gained from a small number of well-positioned questions to a broad selection of peers. We’ll agree together what questions will be asked and to whom.
- Comprehensive interviews – undertaken by email and in-person, typically anonymous feedback is gathered from multiple sources to ensure honest and comprehensive insights.
- Collation and analysis – using AI tools for objectivity, overlayed with my own intuitive expertise, to identify key themes and actionable insights.
- Coaching debrief – in a dedicated feedback session, your feedback report is presented and discussed to help you understand the findings and their implications.
- Action planning – together, we develop a targeted action plan to leverage strengths and address development areas.